We offer a 100% refund on orders placed online if returns are made within 15 days from the date of the delivery. If you need to return the products purchased online from us for any reason, we will happily provide you with a 100% refund or exchange and shipping charges to and fro will be on us. Read More

From towns with a population of less than 10,000 to those above 1 million, we provide cash on delivery to over 26,000 pin codes across India. We also offer card on delivery options for select locations that you can easily check on any product page and even the Check Out page.

We make sure to deliver your precious jewellery, preciously. The order is packed in special, tamper-evident boxes, sanitized and sent straight to you, with the utmost care and free of charge. We make sure that every package is compliant with all safe delivery standards.

We offer a Lifetime Exchange on all purchases made from Melorra in India. You may return products on exchange basis after 15 days from date of delivery for online orders or 15 days from date of purchase from Retail stores. The product along with the original product certificate, can be returned on exchange basis at the current market value, with deductions towards making charges as per the original invoice and 2% of the exchanged value as processing fee. If you received a discount or free gift while making your purchase, we will deduct the original discount amount or free gift value, as applicable. You can choose to return the free gift as well.Read More